Your most unhappy customers are your greatest source of learning. –

Success is a lousy teacher. It seduces smart people into thinking they can’t lose.

To a certain extent, a little blindness is necessary when you undertake a risk.

The Internet is becoming the town square for the global village of tomorrow.

Like the PC, the Internet is a tidal wave. It will wash over the computer industry and many others, drowning those who don’t learn to swim in its waves.